Montblanc

My journey into Montblanc and how I got my Montblanc Villeret chronograph grand feu enamel watch is a story I would like to share here. For Montblanc fans and collectors, everyone has a story to tell This week I am traveling in Europe for business. Paris ...  

I can definitely feel the emotional connection that you have with the brand and the Dusselforf boutique. Those staff are great ambassadors of Montblanc; they know and show and share the passion with existing and potential customers. By the way, I just fle... 

Were just fantastic! The boutique staff do make a big difference to our passion for brands to be honest. The service quality, warmth, product knowledge are all important. Think there was indeed a brief overlap with both of us in Germany. I arrived on thu ... 

.. it is such a friendliness and treating you like an good old friend NOT "pushy" attitude that makes me want to go back and back again to the brand or boutique or AD. After all, as is often said, you buy the seller, not the watch :-) Business is done bet... 

Montblanc boutique staff in every city I have visited do make me feel very much at home and like family. Many of them have become my friends now :) Such a relationship does encourage me to like the brand and products more. Cheers Robin

got me interested to know more about the Montblanc Villeret vintage Pulsograph - the white gold version. LE 58. Well done Bro.. had just PM you with some questions.. Cheers ! Charles

Indeed the Montblanc Villeret vintage Pulsograph is a very rare and lovely watch. Will respond to your pm Charles Cheers Robin

This article : helped me understand more about this piece and it's an understated watch to many at first look. And you had No. 1/ 8 ! Congrats.

Indeed it is an understated watch. Many of the Montblanc Villeret chronographs are very understated. Beyond the watch, it's the journey into the brand that I treasure a lot too. Friends from PuristSPro, friends from Montblanc boutiques all over the world,... 

Hey Robin, i was in Dusseldorf a couple of weeks ago. I was amazed to see quite a lot of watch boutiques and i recall the MontBlanc shop :-) . As for the time you took considering to buy your Villeret, i don't think 10 months is a lot ... IMO the longer y... 

Thanks for your kind words and sharing Filip. Agree with you we definitely feel good when boutique staff recognizes us especially years later (also good to see the brands retain their staff). 10 years in the Ferrari showroom?? Wow very impressive. Hope to... 

... enjoy reading it and thanks for sharing very much, my friend. everyone has different start of their watch collection journey, reading this reminds mine what, why, how and what of my journey started. cheers, stefan

I am glad you enjoyed this story How about you? Would love to hear your story too next time we meet Cheers Robin

You must have made an impression on the nice Dusseldorf boutique staff for them to remember you. Thanks for sharing your story. I enjoyed reading it a lot. Regards, Ian

That customer service is more important than price The montblanc boutique in Dusseldorf definitely has my vote as one of the best boutiques worldwide Cheers Robin

Robin, Great point indeed. This past weekend I took my wife to our local Montblanc boutique for the first time. And while she holds some resentment against the brand because I spend a lot of my money there she was impressed at how the staff knows me and t... 

I am always happy to hear brands assisting their customers well. Glad your wife and you are happy with your local boutique's service as well as the good service you received from Montblanc on your watch. Receiving good service from brands is a great story... 

It is amazing how we each will have a story to tell. I especially like how we each have that 'one' piece that speaks to us. It's what draws us back in to the boutique. I know I've shared my story before but one aspect bears repeating. I actually did not c... 

Worth telling us again from time to time for inspiration! I especially like the extent to which your Rieussec spoke to you at the boutique before you bought it. The impression it left on you that led you to research, look at it a few times, try it on and ... 

Thanks Robin for sharing your story about your journey into Montblanc. Great to hear about the customer service, it's always nice that the staff followed up and still remember you from prior visits. Regards, ED-209

Especially in a warm and family sort of way. I am sure brands are reading our comments and investing in trainings and customer service. Glad you like the post and thank you for your views Cheers Robin